In some of our courses you may experience an issue where after finishing a lesson in a course you are ready to move on to the next lesson, but it tells you that you need to go back and complete the previous lesson as seen below.
This is because for some of our courses, it is important that the lessons are completed in the correct order as each lesson builds on topics from previous lessons. If you are seeing this lesson then it means that a prior lesson was not marked as complete in your account.
How do I mark the previous lesson complete?
Click the link to go to the previous lesson. If you have not already completed this particular lesson, there will be a button at the bottom of the lesson content to mark it as complete. Clicking this button will automatically move you to the next lesson that has not been completed yet.
Clicking the enabled button will mark this lesson or topic as complete, and automatically take you to the next incomplete lesson.
What if I've done that and still can't access the next lesson?
If you have followed all of the above steps and are still unable to access the next lesson or topic in a course, please email us at firstname.lastname@example.org so we can check your account settings.